Introduction

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• These terms of use govern your use of our website; by using our website, you agree to these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

• Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms of our privacy policy / cookies policy.

 

Our Objective

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• To provide you with a simple, time & cost saving process for the procurement of business energy.

• To help manage any disputes, metering or billing issues.

• Advice on new regulation that might impact or have cost to their business.

• To offer a trusted link between you and your business energy suppliers.

 

Tendering and Energy Procurement

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• We provide guidance on the ideal time to issue tenders or secure energy contracts.

• We will recommend ideal contract durations based on your requirements.

• We will prepare a tender document to go to all the major suppliers (unless any have been specifically excluded).

• Subject to sign off, submit your tenders to the business energy market.

• We provide a summary league table, so you can review all business energy charges.

• Confirm suitability of business energy supplier terms and conditions.

• Manage and monitor the set-up of new business energy contracts.

 

Post-Contract Support

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• Provide direct telephone support via a dedicated account manager.

• Provide free dispute and billing resolution.

• Provide advice for all matters energy –metering, energy services, regulation etc.

 

We promise our customers that:

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• We will treat you and your business with respect.

• We will be honest, open and fair.

• We will remain impartial.

• We will always use plain English.

• We will deliver what we promise.

• We will act in your best interest.

 

Limited warranties

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• We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

• To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

 

Limitations and exclusions of liability

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• Nothing in these terms of use will: (a) limit or exclude our or your liability for death or personal injury resulting from negligence; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (c) limit any of our or your liabilities in any way that is not permitted under applicable law; or (d) exclude any of our or your liabilities that may not be excluded under applicable law.

• The limitations and exclusions of liability set out in this Section and elsewhere in these terms of use: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under these terms of use or in relation to the subject matter of these terms of use, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

• We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

Indemnity

• You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.

    Assignment

• We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent.

• You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

    Severability

• If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.